REELSAGA, owned and operated by ReelSaga Innovations Private Limited, having its registered office at Nahar Amrit Shakti, Chandivali, Mumbai, Maharashtra, India, 400072 (hereinafter referred as “ReelSaga”, “us”, “we”, “our”) recognizes the importance of maintaining the privacy of every user (hereinafter referred to as “user”, “you”, “your”) who visits our Platform (defined below) and/or uses our Services (defined below).
At ReelSaga, your privacy matters. We value the trust you place in us and are committed to being transparent about the information we collect and how we use or share it, including with third parties.
This Privacy Policy applies to your use of our website, mobile or tablet apps, or any other online platform (“Platform”) that links to this policy or whenever you use any of our services (together, the “Services”). By using our Services, you agree to this Privacy Policy and our Terms and Conditions available at www.reelsaga.in. We encourage you to read this policy to understand how we collect, use, and share your Personal Data.
We may update this Privacy Policy as needed, and any changes will be shared prominently on our Platform or via email.
ReelSaga collects various forms of data from its users in several ways as listed down in Section 2 of this Privacy Policy. This data collected may include Personal Data (defined below) or Non-Personal Data (defined below).
Personal data means any data about you which you provide to the Company as part of your usage of the Services, which includes the following:
ReelSaga collects certain technical data which do not personally identify you which may include, without limitation, the following:
ReelSaga may collect Personal Data from users in multiple ways—directly from users, indirectly through interactions, or automatically using technology or software. This data may be collected regardless of whether a user has an account with us. We may collect your Personal Data when:
ReelSaga uses your Personal Data to provide, manage, and improve our Services, deliver relevant content, and ensure user engagement and safety. We may use your Personal Data for the following purposes:
Other Uses:
ReelSaga’s Services may link to third-party websites and services that are outside its control. ReelSaga is not responsible for the security or privacy of any Personal Data collected by other websites or other services. ReelSaga should exercise caution, and review the privacy statements applicable to the third-party websites and services you use.
We engage certain third-party service providers to provide services, including without limitation for processing payment transactions, (“Service Providers”) and such Service Providers may have access to Your Personal Information or Non-Personal Information, in the course of providing such services. You are bound by the privacy policy of these Service Providers in connection with their use of your Personal Data while they provide their services.
Your Personal Data may be stored and processed in India or any other country, unless restricted by the Central Government under the Digital Personal Data Protection Act, 2023 (“Act”) or subsequent rules (as and when notified by the central government), in which we or our subsidiaries, affiliates, or products or service providers maintain facilities. We may transfer information that we collect about you, including Personal Data, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. These countries may have data protection laws that are different from the laws of your country and, in some cases, may not be as protective.
Users must act responsibly and comply with the following duties, in addition to any other duties they may have under applicable laws of the applicable jurisdiction:
Your Right of Withdrawal: You shall have the right to withdraw your consent at any time after sending a request mail to our consent manager at contact@reelsaga.in (“Consent Manager”), who shall within a reasonable time from your request, take appropriate action required under the data privacy laws in your respective country. However, it is clarified that such withdrawal shall not affect the legality of processing of the Personal Data based on consent given by you before the withdrawal. Please keep in mind, in case of withdrawal of consent, we will have to close and delete your account and access details to the Platform and/or Services, in whole or in part, in order to delete your Information and you will not be able to access the Platform and/or Services.
Your Right of Grievance Redressal: You shall have the right to have readily available means of grievance redressal by emailing your grievances to our Consent Manager at contact@reelsaga.in in respect of any act or omission of ReelSaga or the Consent Manager regarding the performance of its obligations in relation to your Personal Data or in relation to the exercise of your rights under the Act.
Your Right to Approach the Data Protection Board: You shall have the right to approach and make a complaint to the Data Protection Board in the manner as specified under the Act or subsequent rules (as and when notified by the central government). However, this right should be only exercised after exercising your right of grievance redressal with ReelSaga.
Your Right to Review, Correct, Complete, Update Your Personal Data: You shall have the right to review, correct, complete, and/or update your Personal Data which is being processed by us at any time, and upon your request made to the Consent Manager at contact@reelsaga.in to correct, complete or update your Personal Data, we shall within a reasonable time correct the inaccurate or misleading Personal Data, complete the incomplete Personal Data and/or update the Personal Data as indicated in your request.
Your Right to Nominate: You shall have the right to nominate, in such manner as may be prescribed, any other individual, who shall, in the event of death or incapacity exercise your rights in accordance with the Act and the rules made thereunder.
Your Right to Correction and Erasure of Personal Data: You shall have the right to correction, completion, updating and erasure of your Personal Data for the processing of which you have previously given consent.
You have additional rights in relation to the Personal Data we hold about you if you are a European Union citizen or a user sharing data directly from the European Union. These rights include:
Users may access or modify their Personal Data by signing on to the Platform if they are registered users. ReelSaga will not modify the information provided by any user. It is pertinent to mention that ReelSaga gives the right as contemplated in this Privacy Policy only in the instance where there is an option for registration. However, you must update your Personal Data as soon as such changes are necessitated.
Upon user request, ReelSaga will close their account and remove the user’s Personal Data from view as soon as reasonably possible, based on the user’s account activity and in accordance with applicable law(s).
ReelSaga will retain the required Personal Data from closed accounts to comply with law, avoid/check illegal and/or potentially prohibited activities and to enforce User Agreements; comply with any court judgment, decree, order, directive, legal & government authority, or applicable law; investigate potential violations of applicable national & international laws; investigate deliberate damage to the Platform/Services or its legitimate operation; detect, prevent, or otherwise address security and/or technical issues; safeguard the rights, property, or safety of ReelSaga and/or its Directors, employees, and the general public at large; respond to claims of third parties; and take such other actions as may be permitted by law.
It is hereby informed to you, and you hereby agree that no consent is required for the processing of any Personal Data which is processed. However, we may give notice of use in such situations for individuals residing outside India (save and except European Union citizens or users whose data is received directly from the European Union), wherein the notice shall be served in the manner decided by ReelSaga:
If ReelSaga possesses users' contact information to keep users posted about its products, Services, and events, and the users prefer not to keep up to date with company-related news and latest information on services and receive such marketing materials, users may unsubscribe from such a facility.
ReelSaga will update its preferences as soon as reasonably practical. However, do note, if you opt out of the Company emailing list, as described herein, Company will not be able to remove your Personal Data from the databases of affiliates, franchisees, or business partners with which ReelSaga has already shared user’s Personal Data, prior to the date of user’s opt-out request.
We may retain and use your information as necessary to comply with our legal obligations. We may also retain and use your information for business, statistical, or other purposes as allowed under applicable laws in your respective country of residence.
We shall notify you in case of any security breach of Personal Data that affects you in the form and manner as prescribed under the Act, and its subsequent rules (as and when notified by the central government). We endeavour to comply with applicable norms and have a number of security measures to ensure there is no loss, misuse, or illegal alteration of Personal Data collected from its users. Personal Data we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices for protecting your Personal Data. However, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that Personal Data or any other information you supply won't be intercepted while being transmitted to us over the internet or wireless communication and any Personal Data or other information you transmit to ReelSaga, you do at your own risk.
If, despite our best efforts, an unauthorised breach of our security measures occurs, resulting in the unauthorised access, duplication, removal, or alteration of any of your Personal Data or any other information, we, our directors, officers, employees, promoters, or affiliates shall not be held responsible for any loss resulting from such breach. As a result, while we strive to protect your Personal Data, you acknowledge that:
Company makes no representation that materials on this Platform are appropriate or available for use in locations outside India. Those who choose to access this Platform from other locations do so on their own initiative and at their own risk. If you choose to access this Platform within India, even as a citizen of any other countries, you are responsible for compliance with local laws in India.
You must be at least 18 years old to have our permission to use this Services. Our policy is that we do not knowingly collect, use or disclose Personal Data about children under the age of 18 or a person with disability. You must have attained the age of majority to be able to use and access our Services. If you are under the age of 18 or a person with disability, your parent or legal guardian has to ensure that appropriate consent is being given on your behalf, and you including your parent or legal guardian agree to indemnify ReelSaga against any loss, damages, proceedings, or penalties initiated against ReelSaga due to your failure to adhere to this obligation.
As a parent or legal guardian, please do not allow minors or persons with disability under your care to submit Personal Data to us. In the event that such Personal Data of the minor is disclosed to us, you hereby consent to the processing of the minor’s or persons with disability’s Personal Data and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions. We shall not undertake to process any Personal Data which is likely to cause any detrimental effects on the well-being of the child. We shall also avoid undertaking any tracking or behavioural monitoring of children or targeted advertising directed at children.
You should also be aware that when Personal Data is voluntarily disclosed (i.e., your name, email address, etc.) in the discussion forums or other public areas on the Services, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Privacy Policy does not apply to such information. Please consult the Terms and Conditions for our Services conduct policies.
If you have any questions, concerns, or inquiries about our Privacy Policy, our use of your Personal Data, the processing of your Personal Data, or our privacy practices, please contact us at contact@reelsaga.in. You can also reach our Data Protection Officer by sending e-mail or written correspondence to:
Email: contact@reelsaga.in
Attn: Data Protection Officer
In case of any grievance, you have the right to get your concerns or queries addressed through our internal grievance redressal system by emailing us at contact@reelsaga.in or writing to our Consent Manager at:
Email: contact@reelsaga.in
Attn: Consent Manager
Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your Personal Data if it changes. Also, depending on your location, you may have certain additional rights with respect to your Personal Data such as deletion (including the right to have ReelSaga delete your Personal Data, except Personal Data we are required to retain, by contacting us at the address listed above), or we may delete your Personal Data if we are instructed to do so by our customers who export your Personal Data to us, except for information we are required to retain; and withdrawal of consent or object to processing (including, in limited circumstances, the right to ask ReelSaga to stop processing your Personal Data, by contacting us at the address listed above).
For any complaint related to the services or content of this Platform, the aggrieved person may raise the query/complaint within a period of 7 (seven) days from the date of first publication to the email ID mentioned herein:
Email: contact@reelsaga.in
Last Updated Date: 25th April, 2025.